Privacy Policy

Our Commitment to Privacy

Diagnoxal is designed with privacy as a core principle. We understand that clinical data is sensitive and we take our responsibility to protect it seriously.

Information We Collect

Account Information:

• Email address (for account creation and communication)
• Password (stored hashed, never in plain text)
• License information (if validating clinician status)

Usage Information:

• Number of analyses performed (for usage limits)
• Timestamps of analyses (not content)

Information We Do NOT Collect or Store

• Clinical vignettes or patient information
• Diagnostic analysis results
• Any patient-identifying information

Clinical vignettes exist only in memory during the active analysis session and are immediately discarded after processing.

How We Improve The Service

We may collect anonymous, aggregated metrics such as:

• Total number of analyses performed (not content)
• General usage patterns (e.g., peak usage times)
• Error rates for system reliability

These metrics contain no patient data and cannot be traced to individual sessions.

How We Protect Your Data

• All data transmitted via HTTPS encryption
• Passwords hashed with bcrypt
• No patient data stored or logged
• Regular security audits

Data Sharing

We do not sell, rent, or share your personal information with third parties except:

• When required by law
• To protect our rights or safety

Your Rights

You have the right to:

• Access your account information
• Correct inaccurate information
• Delete your account and all associated data
• Export your account data

Cookies

We use essential cookies only for:

• Authentication and session management
• Security (CSRF protection)

We do not use tracking or advertising cookies.

Contact Us

For privacy-related questions, contact us at support@diagnoxal.com

Changes to This Policy

We may update this policy from time to time. We will notify you of significant changes via email or through the service.